Privacy Policy
Astex Astro needs your birth details to calculate a chart. This page explains exactly what we store, who else touches it, how long we keep it, and how to have it removed. Astex Astro is operated by Astex Remedies Private Limited.
Last updated: 12 September 2026
The short version
To calculate a chart we need your birth date, birth time and birth place. That is the whole reason the data exists. We do not sell personal information, and we do not share your chart or your conversations with advertisers or data brokers.
You can use the chart calculator without creating an account. An anonymous chart session is discarded automatically after 24 hours.
What we collect
We collect only what a given feature needs to work:
- ·Birth details: name or display name, sex, date, time and place of birth, and the resolved timezone and coordinates. Required to compute a chart.
- ·Account details, if you register: email address, and optionally a name and phone number. Passwords are stored only as a PBKDF2 hash; we never store the password itself.
- ·Saved charts and matches, if you use My Kundlis: the profiles, Kundli matching results and remedy checklists you choose to save.
- ·Conversations: the questions you ask Astex AI and the responses generated, so a conversation can continue across messages.
- ·Consultation requests, if you book one: your name, email, phone number, topic, preferred timing and any notes you write.
- ·Payment records: what you purchased, when, and the credits added. Card and banking details are handled by our payment gateway and never reach our servers.
- ·Basic technical data: session tokens and standard server logs needed to keep you signed in and to keep the service running.
How your chart data is processed by the AI
Astex AI runs on a self-hosted language model on our own infrastructure. Your birth details and your questions are not sent to a third-party AI provider such as OpenAI, Anthropic or Google for generating readings.
Chart positions and timing periods are computed deterministically by our own engine using the Swiss Ephemeris. The AI is used to phrase a reading that the engine has already computed, it is not given free rein over your data.
Who else is involved
We use a small number of service providers, each for one purpose:
- ·Razorpay: payment processing. They receive what is needed to take a payment and are bound by their own privacy policy and by PCI-DSS requirements.
- ·A geocoding provider: to turn the birthplace you type into coordinates and a timezone. It receives the place name, not your identity.
- ·An email provider: to send account and consultation-related email.
- ·Hosting and database infrastructure: to run the service.
How long we keep it
- ·Anonymous chart sessions: discarded automatically after 24 hours.
- ·Account data, saved profiles, matches and conversations: kept while your account is open, and deleted when you delete your account or ask us to delete it.
- ·Consultation requests: kept while the request is being handled and for a reasonable period afterwards for our own records.
- ·Payment and transaction records: kept as long as tax and accounting law requires, which may be longer than your account lives.
Your choices
You can ask us to show you what we hold about you, correct it, or delete it. You can delete saved profiles and matches yourself from My Kundlis at any time. To delete your whole account, contact us and we will action it.
Deleting your account removes your profiles, saved matches, remedies and conversations. Transaction records that we are legally required to retain are kept, detached from your profile where possible.
Security
Passwords are hashed, sessions expire, and payment credentials never touch our servers. No system is perfectly secure, and we do not claim otherwise, but we keep the amount of personal data we hold deliberately small, which is the most effective protection available.
Children
This service is not intended for anyone under 18. We do not knowingly collect personal information from children. A parent or guardian who believes a child has provided us information should contact us and we will delete it.
Changes and contact
If we change this policy materially we will update the date above and, where the change is significant, notify registered users by email.
For any privacy question, correction or deletion request, contact us through the Contact page.